I’m unable to sign in. What do I do?

If you are unable to sign in to your account, please first make sure that your username and password is correct. If you have forgotten your password, simply click ‘Forgotten password’ in the sign in form. A password reset link will be sent to your registered email address.

If you can’t remember your username or password but remember you email address, please search through your email account for a welcome email we sent you upon initial signup. Your username should be contained within the email.

Should all of the above not work, please feel free to contact us and we’ll see how we can help.